Question: How to inquire about the price and receive advice about the products?
– Answer: When you open the products on the site, next to each product, there is a rectangle for price inquiry and consultation. By clicking on it, you will be connected to WhatsApp number +989339135463 and you can ask your questions about that product.
Question: How to register orders?
– Answer: You can call +983131314044 or +983131314050 (ext. 400 to 402) so that the sales unit can register your orders. You can also send your orders to WhatsApp +989136000225 so that the sales unit can register your orders.
Question: What number should I call to track shipments?
– Answer: You can call +983131314050 (ext. 200) and track your shipments.
Question: How long does it take to receive parcels?
– Answer: Once your orders are shipped, it usually takes at least one to two business days. It is also possible that unforeseen events, such as the breakdown of the cargo bus, may occur, which will take more time to receive the parcels. If shipments are sent by Tipax, it will take at least four business days for orders to reach you. Sending orders by post also takes at least seven working days.
Question: How can you trust this site and ensure you receive your orders?
– Answer: The Behgam site has the e-commerce symbol, which is recognized by the e-commerce development center of the Ministry of Industry, Mines and Trade, and the accuracy of the site’s performance is confirmed by this center. You can see the electronic symbol of Behgam site at the bottom of the site in the footer section and click on it to make sure the site is correct.
